Signing in and staying signed in

DataMind Oda signs in to your DataMind server with your DataMind OS account. This page covers how that sign-in works, what keeps it alive while you work, and what to do when Oda asks you to sign in again.

The sign-in Oda keeps

Keeping the sign-in alive

While you work, Oda renews the sign-in in the background, so a long session keeps going without asking you again.

When the sign-in cannot continue

When Oda has no sign-in it can use, it refuses the request and says so:

Sign in again to continue; the steps are the same as the first time: Sign in to DataMind Oda.

When the sign-in could not be renewed, Oda shows Your DataMind sign-in could not be renewed. Check the connection to your DataMind server. Check the connection from this computer to your server, then send the message again. If it keeps appearing, keep the message and contact your administrator.

Updates and troubleshooting lists the sign-in messages and what to do.

When the model list cannot load

Oda reads the models your DataMind server offers for the picker. When that read does not finish, Oda shows one of these messages:

Once the list loads, picking a model works as usual; see Model selection and defaults.

Signing out or moving to another server

To sign out of Oda or point it at another server address, use Log out or Change server in Settings > DataMind account; see Your DataMind account.

Questions, answered

How does Oda keep my sign-in working while I work?

Oda renews the sign-in in the background as it works. Requests that need a renewal at the same time share one, and a request that met an expired sign-in is sent again once, with the renewed sign-in. You do not sign in again for every chat.

Why does Oda ask me to sign in to my DataMind server?

When a request needs your server and no working sign-in is available, Oda says Sign in to your DataMind server first.; a request for a model from your server says Sign in to your DataMind server to use DataMind models. Sign in again to continue: Sign in to DataMind Oda.

What does Your DataMind sign-in could not be renewed. mean?

The sign-in could not be renewed, so Oda stopped the request that needed it. Check the connection from this computer to your server and send the message again. If it keeps happening, keep the message and contact your administrator. Updates and troubleshooting has the full list.

Does a dropped connection sign me out?

No. Oda keeps your sign-in and renews it as it works, and it keeps the access rules it last read, so a connection problem does not sign you out and never widens what Oda may do. If the sign-in cannot continue at all, Oda says so and you sign in again.

Why won't the model list load?

Oda reads the models your DataMind server offers; the read can be still in progress, answer with an empty list, be refused because your account has no access, or fail over the network. The section above lists the message for each case and what to do.

Are my appearance choices saved to my DataMind OS account?

On the desktop app, yes. Your mode and colour theme are saved to your DataMind OS account and are available while you are signed in; see DataMind appearance.

Is my DataMind sign-in the same as a provider sign-in?

No, they are separate sign-ins. Your DataMind sign-in connects Oda to your server; a provider sign-in is for a model service you configured, and it is saved when you use it and removed when you sign out of that provider. See Set up models and providers.