Your DataMind account

DataMind Oda signs in to your company's DataMind server with your DataMind OS account. This page covers the account row in the sidebar, the DataMind account page in Settings, changing server or logging out, and the separate account behind your AI usage.

The account row

The account row sits at the bottom of the sidebar. It shows:

• Your name over your company. When either is missing, Oda shows your email in its place.
• Your account picture, or your initials when there is no picture.
• The label DataMind account while the account is still loading.

In a collapsed sidebar the row narrows to that picture alone. A small mark appears on the picture when the connection is down or an update is waiting.

Open the account menu

1. Choose the account row at the bottom of the sidebar.
2. The menu lists, from the top:
   • A pending status first, when something needs attention, such as the connection being down or an update waiting.
   • DataMind account, which opens the page described below.
   • Settings, with its shortcut Ctrl , (⌘ , on macOS).
   • Keyboard shortcuts.
   • Once your account has loaded: Change server and Log out.
3. Press Escape or click outside the menu to close it.

Your account and server

Open Settings (Ctrl ,, ⌘ , on macOS) and choose DataMind account; it leads the Settings list, and the account menu opens it too. The page describes itself in one line: You are signed in to your company's DataMind server with your own account.

• Profile: your name, your email, Company and Server. A value Oda does not have shows as a dash.
• Session: Change server with Sign out and connect to a different DataMind server., and Log out with Sign out of DataMind Oda on this computer.
• While the page loads it reads Loading account…. If the first read fails, it shows Could not load the account: <message> with Retry; a later failed refresh keeps the details already on screen.
• The two actions run one at a time: while one runs its button reads Working… and both are disabled, and a failure shows Could not complete the operation. Try again.

Change server

1. Choose Change server from the account menu or from the Session group.
2. Oda signs out of the current server and returns to the Enter your DataMind URL screen, ready for the address of the other server; Sign in to DataMind Oda covers that step.
3. If it fails, Oda stays as it was and shows Could not complete the operation. Try again.

Log out

1. Choose Log out from the account menu or from the Session group.
2. Oda signs you out on this computer and returns to its welcome window, where you can sign in again.
3. If it fails, Oda stays signed in and shows Could not complete the operation. Try again.

The account used for usage and top-ups

Your DataMind Platform account is the account used for your usage and top-ups. It is a separate sign-in from your DataMind server account.

• The account shows one of two states: signed out, or a credential saved on this computer. Saved means stored here; it is not a fresh check with the server.
• Your profile (name, contact details and picture) and your balance (your wallet totals, each in its currency) load independently. If one cannot load, the other still shows, and a balance that cannot be read is reported as a failure, never as zero.
• Links take you to the usage and top-up pages.

Signing in opens the sign-in page in your browser and returns on its own; an attempt lasts ten minutes. If it fails, the browser tab shows Sign-in failed. Close this tab and try again in the original tab., and Oda reports which kind of problem it was.

Signing out removes the saved credential from this computer first, then tells DataMind Platform in the background, retrying up to five times. If DataMind Platform cannot be reached, the sign-out still stands: the credential is never restored.

Your Platform account covers the full sign-in flow, the failure reasons and what the sign-in keeps safe.

Questions, answered

What appears in the account row of the sidebar?

Your name over your company, or your email when either is missing, with your account picture or your initials. In a collapsed sidebar it narrows to the picture alone.

What is in the account menu?

A pending status when something needs attention, then DataMind account, Settings and Keyboard shortcuts, and once your account has loaded, Change server and Log out.

Why is Change server or Log out missing from the account menu?

Both appear only once your account has loaded. While Oda is still reading it, or when there is no loaded account to act on, the menu shows DataMind account, Settings and Keyboard shortcuts only.

What do the marks on my account picture mean?

A small mark appears on the picture when the connection is down (a warning) or when an update is waiting. When either is pending, the account menu offers it first as an action.

Why does the account page show a message and a Retry button?

The first read of your account did not finish. Oda shows Could not load the account: <message> and a Retry button; choose it to read the account again. When your details were already shown once, a later refresh failure keeps them on screen.

Why did Log out or Change server fail?

Oda shows Could not complete the operation. Try again. and keeps everything as it was: nothing was signed out or changed. Try the action again.

Where do I see my usage and top up?

The account used for usage and top-ups offers links to both pages. Your Platform account covers that account, its sign-in and its balance.

Why can't I see the DataMind account page in a browser?

The DataMind account page comes with the desktop app, where Oda manages the sign-in to your server. In the browser, Oda shows only the pages both apps share; Settings overview lists which page lives where.

Do my account details go into my chats or to the model?

No. The account details Oda shows, such as your name, company and server, never enter model prompts, chat logs or tool results.