Registration requests

Registration Requests is the staff screen for the access requests sent from the sign-up form. Approving a request sends the applicant an invitation; rejecting it closes the request, and the reason stays with staff.

Open the queue

1. Sign in with your DataMind staff account.
2. Open Registration Requests in the sidebar.

Where the requests come from

Every request starts on the sign-up form. The applicant fills in Full name, Work email and Company name, may add Tax code, Phone and Message, and clicks Request access. The form is guarded by a bot check.

The applicant's page then shows a neutral waiting state, and it updates by itself. When a request is approved, the page moves on to the invitation step; the invitation link is also emailed to the address on the request. The applicant's side of the flow is described on Get access and sign in.

Read the queue

The table lists every request with its decision state:

• Filter the list with All statuses, Pending, Approved or Rejected; changing the filter returns the list to its first page.
• The table shows 100 rows per page by default.
• The table's export action downloads a file named registration-requests.
• Approve and Reject sit in a row's menu only while the request is Pending. A decided request keeps no actions.

Approve into an existing company

1. Open the row menu of a Pending request and click Approve. The Approve registration dialog opens with the applicant's name, email and company at the top.
2. Under the Approval type tabs, choose Existing company.
3. Select the company to add the applicant to. Only active companies are offered. When the applicant's tax code matches a company, that option carries the Tax code match badge, sits at the top of the list and is already selected for you.
4. Choose the roles the applicant receives when they accept the invitation. The list offers the active roles that are not staff bundles; Administrator is preselected, and at least one role is required.
5. Click Approve; Cancel closes the dialog without a decision.

Approve stays unavailable until a company and at least one role are selected. A successful save shows Request approved; a failure shows Approve failed.

The applicant receives an invitation to join the company with the roles you chose. From then on the person is a member like any other; Users and invitations covers that screen.

Approve as a new company

1. Open the row menu of a Pending request and click Approve.
2. Under the Approval type tabs, choose New company.
3. Click Approve. There is nothing else to fill in.

The dialog states what happens: "An owner invitation is sent instead: the applicant creates their own company when accepting it. No inputs needed." Accepting the invitation creates the company, and the applicant becomes its Administrator.

Reject a request

1. Open the row menu of a Pending request and click Reject. The Reject registration dialog opens.
2. Fill in Internal reason (optional) if useful; the placeholder states where it goes: Visible to staff only.
3. Click Reject. A successful save shows Request rejected; a failure shows Reject failed.

The reason never leaves the staff side. The dialog states what the applicant sees: the applicant only ever sees a neutral "processed" status. The request closes with Rejected and its decision date.

After a decision

• Approved: the applicant gets the invitation, and an open page moves on to the invitation step by itself.
• Rejected: the request is closed, and no reason is shown to the applicant.
• Either way the request stays in this queue as a record, with its status and its decision date.

Questions, answered

What is the difference between Existing company and New company?

Existing company adds the applicant to a company you pick, with the roles you pick: they receive those roles when they accept the invitation. New company sends an owner invitation instead: the applicant creates their own company when accepting it and becomes its Administrator.

What does the Tax code match badge mean?

The badge marks a company whose tax code matches the tax code in the applicant's request. That company is sorted to the top of the list and selected for you, as a suggestion of where the applicant belongs.

Why is the Approve button disabled?

In Existing company mode, Approve stays disabled until you have selected a company and at least one role. In New company mode there is nothing to select, so Approve is available at once. If the dialog reads No assignable roles., there is no role to assign, and approval into an existing company cannot proceed.

Does the applicant learn why the request was rejected?

No. The reason is internal. The dialog states it: the applicant only ever sees a neutral "processed" status.

Can I change a decision later?

No. Approve and Reject appear only while a request is Pending. Once it is decided, the row shows the outcome and its date, and the actions are gone.

Where does the invitation go after approval?

To the work email address on the request. If the applicant's page is still open, it moves on to the invitation step by itself.

Can I filter the list to pending requests only?

Yes. Choose Pending in the filter to see only the requests waiting for a decision. The other options are All statuses, Approved and Rejected; changing the filter returns the list to its first page.

Who can see Registration Requests?

DataMind staff only: it is a staff area, so company accounts do not see it and no company role or permission opens it.