FAQ

This section answers the questions administrators actually ask while installing and running a DataMind OS deployment with the DataMind Installer. Every answer leads with the direct answer, then gives the command, the file path or the procedure. Where the honest answer is "that is not the Installer's job", the page says so and points at the component that does own the task.

Each answer is a self-contained card. Configuration values, file paths and commands are written exactly as they appear in the product, so you can copy them.

What this section covers

Topic pageAnswers questions about
Installation and setupPrerequisites, the first install, the shared Docker network and the first login
Configuration and variablesWhich values you can rotate, which you must never change, and what a change does to a running deployment
Updates and versionsUpdating DataMind OS and the Installer itself, downtime, rollback and version identity
Access and securityWho should hold Installer access, how accounts work, and the risk carried by its host privileges
Logs and diagnosticsWhere the logs are, how to read them, and what to collect for support
Certificates and TLSWho owns TLS, how a replacement certificate takes effect, and how to verify one
Data and backupsWhat the Installer stores, what is irreplaceable, and how to back up and restore
MiscellaneousDeployment targets, evaluation installs, restricted networks, licensing and hand-edited files

How to use the cross-references

These answers deliberately stay short. Each one links to the detailed page for the full procedure — for example Logs for log retention and rotation, or Updates for the complete update runbook.

Note

The links in this section point at the detailed pages in the same product section. If a page is not available yet, the answer here still stands on its own.

The ten questions to read first

Start with these if you are new to the DataMind Installer, or if something is on fire.

  1. Who should have access to the DataMind Installer?
  2. Are Installer users connected to DataMind OS application users?
  3. Can I update DataMind OS from its own interface, or only from the Installer?
  4. How much downtime does an update cost?
  5. How do I roll back a failed update?
  6. My certificate expired and I need to replace it — what do I run?
  7. Which configuration values can I rotate, and which must never change?
  8. How do I see the logs, and where are they?
  9. What should I collect for a support ticket?
  10. Can I edit the compose file by hand, and what survives an update?